Category Archives: Freelancing

My UK freelancer forum on Reddit hits 6,000 members

I run a small “sub-Reddit,” a community within the site Reddit, for UK freelancers. Today I noticed it had hit 6,000 subscribers, which is a nice big, round number.

When I agreed to help moderate the community, there were 53 subscribers. That was back in September 2013, so growth hasn’t been massive or quick, but I also haven’t put a great deal of effort into it, so I think that’s absolutely fine.

Screenshot of Reddit showing the old interface and the area freelanceuk, which is at 6,000 subscribers

History

Originally, I responded to the previous moderator who was asking for help as I didn’t want the “sub” (subsection of Reddit, basically a forum) to die off. It turned out he wanted to leave moderation of it entirely, but the tasks were not onerous so I kept it up. I thought it would be a useful place to get inspiration for help pages for the Farm’s website. I haven’t done too much of that, but writing this did prompt me to request a file of all of my Reddit contributions so I can extract the useful bits more easily than trawling through my comments on Reddit itself.

Reddit as a place to be

To be honest, I don’t like Reddit much any more. Like any very large forum-style site on the web, it has a large share of absolute bellends difficult people with offensive views, which in the past the site management did very little to control, but it also had pockets of loveliness and the sub-section for talking about written science fiction particularly filled a hole for me left when Usenet became harder to access, and has managed to stay decent for many years. But the Reddit management has been making choices I’d rather they didn’t for a long time, most recently stopping free API access for mobile apps and making that access extremely expensive to force everyone to use their own apps, and now selling everything people contribute to Google for their use training their LLM (AI) project.

Long term I’d like to move off Reddit, but I haven’t had time to set up an alternative, and I know it will get less use. FreelanceUK has added about 2,000 members in the last year and a half. That’s because Reddit is a very popular site. Moving off to my own space will not get that sort of traction without a hell of a lot of effort, I’ve got it on Reddit just by removing some junk posts and answering questions that I can answer.

Running and growing a small sub-Reddit

The running part is quite easy as this is a niche interest so there isn’t a lot of spam or heated arguments, it comes down to:

  • Have some clear rules about what can be submitted
  • Check all submissions, ban people who submit spam the first time they submit it. Warn people who post borderline stuff but are probably a bit clueless in a comment, and remove their post which takes it out of view
  • If people end up arguing with each other, step in and suggest they just leave it as they’re not convincing each other, mark your own post as a moderator so they take the advice seriously. Almost always, they’ll stop. Sometimes, they even apologise to each other (this may be a British trait.)
  • Don’t get angry when people don’t like what you post yourself

On this last point – I occasionally submit links to what I think is an interesting article or tool. Often these get downvoted. It really doesn’t matter. People’s reasons for downvoting are myriad, don’t let it get to you.

I use an RSS Reader on my phone to check for new submissions to FreelanceUK. That lets me catch and remove spam pretty early, and that helps keep the forum professional looking. Spam breeds spam, so it’s best to get rid early. I find it very difficult to use the mobile version of Reddit to ban spammers, so often it’s a case where I’ll remove their post, then ban them when I’m next on my computer. Banning only stops them posting to my little area of Reddit, they’re free to use the rest of the site as usual.

Growth is harder. I have found people respond best to posts on Reddit itself. They don’t want to follow a link to somewhere else, they want to consume right where they are, and I think social media is the same way – people would rather read a screenshot of something within the site/app they’re using rather than click through to somewhere else where it would be easier to read.

I’ve made some posts on Reddit of content I’ve written for this blog or the Farm website, but mainly what I’ve done is answer questions. If someone has a question about freelancing that I can answer, I do so. Now the forum is bigger, if I’m busy I’ll leave it for a while and often a member will give a good answer and I won’t have to, but if it’s been a long time, like a day or two, and no one has answered, I will find the time.

I will upvote people’s questions and the good answers, even if it means Reddit will boost their answer over mine. The “karma” system of points within Reddit doesn’t really mean anything, but we are all distractible chimps at heart and it doesn’t cost anything for me to give people a little boost in their day by seeing someone appreciated their comment.

That’s basically it – keep things civil and on topic, be helpful. It means growth is slow, but I can keep it going without much effort and it can be a helpful place to people. I don’t need it to be more than that. A small, low maintenance project that helps people doesn’t need to become something bigger or “better,” it can just be what it is.

Farm report for 8th March 2023

Every Wednesday I run a networking event for freelancers in the digital industries in Brighton, The Farm. Last week, it was in the Battle of Trafalgar pub, which is conveniently close to the train station and some bus routes, and some parking which is free after 8pm.

I’d been working at The Skiff coworking space during the day, so was already in Brighton rather than coming over after dinner. I started the meet at 7pm, an hour earlier than usual.

These are my overview notes from the evening, I like to note down what’s talked about to use on our adverts the following week.

  • Business Intelligence and Python
  • Sorin’s sole traveller app – Yaatrees
  • School strikes
  • Working from home and coworking
  • Digital nomadism
  • Working with Shopify and themes
  • Spreading out what you do
  • SEO
  • History of the Farm group
  • Dynamite Circle – a group for digital nomads and more
  • The Post Office will pick up parcels from your house – great when running a small ecommerce store
  • Looking for SEO work, especially Ecommerce SEO
  • Have you been freelance too long to work for an employer full time?
  • “I have an allergic reaction to the word Swagger”
  • The Farm comes through for work… again!
  • Getting Brighton residents to go to places to the east and west is hard
  • Eventbrite
  • Office workers are getting less smartly dressed since the lockdowns
  • Convincing clients that what you do is worth it, or finding clients that appreciate what you do
  • Finding work through networking
  • Finding niche work through LinkedIn and Facebook groups
  • Wired Sussex membership

Ten regular members came along, and three new people – Sorin who was talking about his phone app for solo travellers, Julian who was looking to meet people who are interested in digital nomadism, and Leanna (whose name I might be misspelling) who runs an online shop and is looking for Ecommerce SEO work.

Finding work through networking in person and online

I spent a chunk of the evening talking about finding work with Leanna, including the usefulness of in person networking and which events locally might be useful to her. I truly think the Farm would be good for her business if she keeps coming as there are a lot of developers in the group who would be willing to refer SEO work her way when their clients need help. We also talked about the First Friday meet ups and whether they’ve returned since the lockdowns, and whether or not it is worth trying the BNI and Chamber of Commerce groups.

Away from in person networking, I suggested checking for LinkedIn groups covering the areas she’s interested in and maybe Facebook groups. We both have the same reaction to these – something approaching dread – but I know both have been useful to friends in the recent past so I wouldn’t rule them out. Personally, I’d start with LinkedIn as I spend slightly more time there than Facebook, which I barely use, but your mileage may vary. Ecommerce SEO is a big niche, so there are bound to be groups around it where you can be helpful and hopefully pick up some work.

Swagger

“I have an allergic reaction to the word Swagger” was a quip from someone hating the automated documentation system Swagger, I think Haze (in fine form as he’d just landed some new work thanks to another Farm member.)

The idea is you add some extra comments to your code as you are writing it, e.g. you’re writing an API and want documentation so people know how to use it. Once the special comments are in, you have Swagger installed in your system and it can create a mini-website as your documentation for you, as soon as you upload the code.

This is a fantastic idea. When I tried it a couple of years ago, I found I was banging my head against it more than using it. I then tried it with a programmer at a client who had more experience with it and it was a delight. Get your code done, put it on the site, look at the docs and they’ve updated on their own. Magic. Personally, I think Swagger (at least then) needed better docs itself to be really useful.

The person quipping had a problem with it because every API he’s tried where the documentation is in Swagger, the information has been incomplete and the job has been a real problem. Which brings us to the normal problem with documentation: if it is inaccurate (or often, non-existent) then it’s bad, no matter how it’s produced. Swagger isn’t a panacea, you still have to give it good information to work with. It is an easy way to give a little info and get a big result, not magic.

I’m pretty sure Simon Willison has talked about using AI to help write documentation, but I can’t find where at the moment. I’m sure someone is trying to force ChatGPT to do that for them right now.

I am giving (and listening to) a Freelancing talk on Tues 24th

On Tuesday 24th September I’ll be talking about Freelancing at the ‘Achieving Freelancing Awesomeness‘ evening hosted by Freelance Advisor in Hove, along with Kati Byrne and Bex White.

I’ll be talking about making friends with other freelancers to help you get more work in, Bex is talking about managing your time effectively so you can grow your business, and Kati about using social media as a freelancer. There will also be lots of time for questions and answers about the talk and anything to do with freelancing.

I’m very much looking forward to the event and hearing the other talks. If you’re interested you can find out more on Freelance Advisor, or go straight to sign up here.

The event is from 6pm-8pm at Freelance Advisor / Crunch’s office, which is in the ‘Perfumery’ building next to Hove station so it’s a doodle to get to – either train to Hove, or if you’re in Brighton and don’t want to walk it, the number 7 and 7A buses go to Hove station, you’ll need to cross over the tracks to get to the right building.

There are quite a few people registered already, so if you’re interested please get a ticket now.

Getting work offers by being approachable

Today I was called by a potential client. They’d been in touch a few months ago, looking for a PHP developer to help create the website for their new business. I was too busy to help, but had been very approachable on the phone and had talked about the project a bit try to help them find the right sort of developer, just helping them frame what skills they needed in a more technical way to make the search easier.

They’d talked to some other developers, but couldn’t find anyone they wanted to do the project and wondered if I was available. I’m still not, but I did give them some names of people I know through the Farm who might be able to help.

This is the second time this has happened over the last couple of months. The previous time was a similar situation – someone needed help, found me via search or the Farm website, and although I couldn’t work for them, I tried to give them some help. They couldn’t find what they wanted from someone else and got back in touch to see if I had availability.

This is a not useful method of finding work if you’re new to freelancing. However, even when you’ve been going a while and have built up to a full calendar, you still need to know new work is coming in at some point in the future. If you show interest in what a potential client is trying to achieve, even when you know you can’t help directly at the moment, it can come back as work later. The sales work to turn the lead in to a client becomes easier too, as this is someone who has compared you to other people in the market and decided to get back in touch – a much easier person to sell to than someone talking to you for the first time.

Is this foolproof? No, plenty of times the potential client will find someone else they’re happy to work with. Is it worth 5-10 minutes of your time when the potential work comes in? I think so. I get to hear about a potentially interesting project which I might be able to pass it on to a friend who can do it. At worst, it’ll be a daft idea and I don’t recommend anyone. If the project sounds sensible and I refer a friend who does it, they will likely try to refer some work back my way when I need it. If no one is available or the client doesn’t gel with anyone, I get an offer a couple of months later when I might need some more work.

My talk – Being a Successful Freelancer

In November I was invited to give a talk at WorthingDigital about freelancing. James has now released the video made of the first hour, which contains the talk and the start of the Q&A. Sadly the camera could only record for this long, so a lot of the Q&A session wasn’t recorded. If you have any questions or anything to add, please leave a comment or e-mail me at paul@paulsilver.co.uk

WorthingDigital are organising a lot of interesting talks, you can find their YouTube channel here.